[attachment file=80161]
Hi Nicolas,

Thanks for your respond, please see attached:

the variable from the trade system is indicating time in the wrong timezone; while the indicator is correct.

i only experience this issue after changing to 10.3 with multi timeframe. Previously the time function is working fine. (yesterday after IG switch).

Is there anything i can do from my end to help?

Thanks

Regards,

Ryan

time.jpg time2.jpg

Hi Nicolas,

i did sent a report via platform, still awaiting for responses.

Recently i found an new error :(please see attached)

[attachment file=”volume error.jpg”]

If there is a volume function after timeframe(default), there will be an error. Executing volume before the timeframe is fine.

Is it possible to raise this to the support team too.

Thanks

Regards,

Ryan

volume-error.jpg

Hi Nicolas,

Merry Christmas!

In relation to the time error in 10.3, i found a new piece of information.

It seems that the error will only occur if i select “Singapore timezone UTC +8”.

if i switch to “hong kong timezone UTC +8”, the error is resolved.

Will you be able to test out if the error is only unique to me or it is in the platform.

(Btw, i raise an report through the Help Center of the platform, they arent able to resolved it)

Thanks

Regards,

Ryan

time_error.jpg