Shaking charts when cursor is placed anywhere on the chart

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  • #198841 quote
    Mary
    Participant
    Average

    Hello, I opened Prorealtime chart today and found that everytime I run a cursor over the chart, the chart literally starts shacking up and down.

    I have added a Weekly indicator RSI on the Daily  chart  and plotting weekly indicators on daily chart seems to be what is causing the problem.

    When I load another template with Daily chart and ONLY daily Indicators, there is no shaking.

    Any way to fix it so that I can have my weekly indicators on daily chart and NOT have shaking when run a cursor over the chart?

    #198848 quote
    Maverick
    Moderator
    Average

    Dear Mary,

     

     

    We have identified the problem you reported and our technical team is currently working on a correction, which will be implemented as soon as possible.

    Please note that depending on the complexity of the needed correction, it may take up to several weeks for the problem to be fixed.

     

     

     

    Best regards,

     

     

    Victor from ProRealTime

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Shaking charts when cursor is placed anywhere on the chart


Platform Support: Charts, Data & Broker Setup

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Mary @mila Participant
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This topic contains 1 reply,
has 2 voices, and was last updated by Maverick
3 years, 7 months ago.

Topic Details
Forum: Platform Support: Charts, Data & Broker Setup
Language: English
Started: 08/09/2022
Status: Active
Attachments: No files
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