reset PRT to factory defaults

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  • 09/13/2022 at 12:53 AM #200662 quote
    KyleReed
    Participant
    Junior

    hi, I’ve tweeked and changed way too many settings , is there a way to reset PRT back to initial factory settings?

    09/13/2022 at 7:08 AM #200665 quote
    Maverick
    Moderator
    Average

    Dear Klydeed,

     

    Following your request, you could either send us a request  to restore your last Friday back up or you could launch the default workspace.

    If you want us to restore your last Friday back up, I invite you to send your request with a technical report

    Click here for detailed instructions on how to send a technical report.

     

    Regards

     

    Victor From ProRealTime

    09/13/2022 at 2:54 PM #200708 quote
    KyleReed
    Participant
    Junior

    Hi,

     

    do dont wish to restore to last friday backup, i wish to restore to factory defaults so that i can begin again as if i was a new user with virgin settings and virgin colours, also , i dont need all or any of the past code i’ve done – i wish to start again from new.

    09/14/2022 at 2:56 PM #200796 quote
    PeterSt
    Participant
    Master

    .

    image_2022-09-14_155646058.png image_2022-09-14_155646058.png
    09/14/2022 at 11:18 PM #200819 quote
    KyleReed
    Participant
    Junior

    I’ve done this – as per above comment, is there a way to reset “EVERYTHING” on PRT to be as it was when i logged in for the very first time?

     

    Default workspace still retains my lists, my indicators code, my screener code, my automated code – i dont want to have to eliminate every codeline and every list item “one by one” – I’ve been a programmer for 35 years now and by normal software development methods this is called a “hard reset” or “reset to factory defaults” – typically it’ll be a matter of deleting a few config files or emptying a table in the database. I thought it was a simple question but clearly not.

    09/15/2022 at 4:03 AM #200820 quote
    JS
    Participant
    Veteran

    Why not uninstall the program from your computer and reinstall it?

    (Under the Help menu in PRT you can first download your own data, if desired)

    09/15/2022 at 7:28 AM #200822 quote
    PeterSt
    Participant
    Master
    JS, that really won’t help.
    09/15/2022 at 8:23 AM #200831 quote
    GraHal
    Participant
    Master
    Open a separate Account, but I’m sure you have considered this? Withdraw (or maybe transfer from Account delete to Account New if IG can do this?) funds and then pay into Account New. You sure you not throwing the ‘baby out with the bathwater‘ though by achieving what you want?   You may want to go back over old coding ideas one day?
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reset PRT to factory defaults


Platform Support: Charts, Data & Broker Setup

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Author
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KyleReed @kylereed Participant
Summary

This topic contains 7 replies,
has 5 voices, and was last updated by GraHal
3 years, 6 months ago.

Topic Details
Forum: Platform Support: Charts, Data & Broker Setup
Language: English
Started: 09/13/2022
Status: Active
Attachments: 1 files
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