V12 – Questions, Problems & Praise!

Forums ProRealTime English forum ProRealTime platform support V12 – Questions, Problems & Praise!

Viewing 15 posts - 1 through 15 (of 31 total)
  • #222130

    First off, I’d like to say how encouraged I am to see several of my Suggestions for Improvment (made over the past 2 or 3 years) incorporated into V12.

    So the Suggestions Box (on the PRT website) is effective, but we are ‘left in the dark’ until a new version is released and then we see our Suggestions played out for real.

    My first question is … how do we get from a Chart to the Indicator & Systems window? I used to click on a chart icon in the bottom left corner, this no longer appears in v12?  I’m sure there’s an easy answer, I’ve just not found it, coffee not worked through yet!? 😉

    #222132

    Hi GraHal, it’s back at the top (where it used to be in v10.3, slightly more to the left top rather than center top)

    #222133

    Aha … thank you JC … phew, glad the quick shortcut is still there!

    #222134

    And if you go to the main window settings menu, either pick the first line for platform settings or the third line for graph settings (not sure their exact name in English menu), in both of them  you should find rectangles with text inside to click, and at a different location depending on path chosen, one of them is about the graph top bar (again not sure its exact name sorry), go there and at the bottom there is a “button format” section where you can choose between seeing the button only with icon, or with icon+”indicators” word.

    1 user thanked author for this post.
    #222140

    When I change Chart Timeframe and then click on optimise backtest (see attached) … it doesn’t do anything, it doesn’t optimise??

    I used this tons in v11, anybody know a setting fix etc?

    #222159

    So the Suggestions Box (on the PRT website) is effective, but we are ‘left in the dark’ until a new version is released and then we see our Suggestions played out for real.

    I have a theory about submitting the PRT wesite Contact Form or Suggestion Box (also using direct mail to PRT)…

    1.   If we enter an email address that IS NOT registered to PRT (e.g. to IG only) .. PRT cannot / do not acknowledge /reply.

    2.  If we enter an email address that IS registered to PRT … PRT can / do  acknowledge / reply.

    I have a end-of-day (eod) Platform Registration direct with PRT … when I do 2. above (using the email address associated direct with PRT eod Platform) I mostly receive an acknowledgement and even a ticket number!

    Users may be less  dissilusioned, encouraged even (as I am with V12) if they follow method 2. above when submitting Suggestions for Improvement.

     

     

     

    #222174

    There is a project to make release notes / changelog publicly available, FYI.

    2 users thanked author for this post.
    #223641

    How do I export workspace please in v12?

    I can see File > Import workspace, but I can’t find export workspace?

    #223645

    Hi GraHal,

    • Manage
    • Export

    as you see below.

    #223649

    I see now why I couldn’t find export workspace … it doesn’t exist on the IG v12 version??

    When I go Edit Workspace, attached is all I see!?

    No tabs or menu options as you show on your screenshot Peter.

    It’s not due to menus etc being out of view due to ‘massive width setting of windows‘ when first I got v12 a week or few back.

    How was the PRT show? Did you pick up some tips or at least make new friends / contacts?

    #223653

    Peter answer re Fair on your Fair Topic! 🙂

    #224873
    1.   Anybody know what Alert on Threshold is / means??

    2.   Is there a setting to disable a drawing object after drawing an object?
    Currently every time I draw an object, I have to right click mouse to disable … surely there is a setting for permanent disable??

     

    #224878

    I’ve got it …

    1. Is a threshold / points from an open position … good idea PRT!

      I still need an answer to 2 above please.  I have searched Settings etc.

    #224904

    surely there is a setting for permanent disable??

    No GraHal, not disable … we have to ENABLE ‘cursor mode after each drawing‘.
    Not what I call intuitive??

    Don’t tell me, you knew all along, but you wanted to test how long it would take me to find out? 😉

    1 user thanked author for this post.
    #224912

    Did you guys notice that all your saved pre-defined backtest report layouts stopped working? Atleast for us Swedish users, we had to remake them.

Viewing 15 posts - 1 through 15 (of 31 total)

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