PRT graph shows irrelavant hours

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02/24/2020 at 6:23 PM #120340 quote

assafn
Participant

Average

Hello,

This problem started today (attached screen shot).

The Prt graph shows hours when the stock market isn’t open.

anybody knows how to fix this?

1-3.jpg

02/25/2020 at 9:26 AM #120384 quote

Nicolas
Keymaster

Master

What instrument please? CFD account?

02/25/2020 at 11:47 AM #120411 quote

assafn
Participant

Average

QQQ

Account ID: XXXXX

02/25/2020 at 12:02 PM #120418 quote

robertogozzi
Moderator

Master

Nicolas did not want your account ID (I removed it, such data need to be kept reserved for security reasons), he wanted to know if you have an account that deals with CFD’s (such as IG).

02/25/2020 at 1:29 PM #120433 quote

Nicolas
Keymaster

Master

With CFD brokers, contract can be continuous even if the real market is closed.

On the real share, I have the attached chart, with no quotes between the market close and open on 24th February.

QQQ-1-minute.png

02/25/2020 at 1:31 PM #120435 quote

Nicolas
Keymaster

Master

Make sure you haven’t set any custom trading hours for NASDAQ shares and that you are using the default one (see attached pic).

qqq-custom-trading-hours.png

02/25/2020 at 2:18 PM #120449 quote

assafn
Participant

Average

Thank you robertogozzi. I have a CFD account via IG.

Nicolas, I have the default settings configured as you attached (see attached pic).

02/25/2020 at 3:52 PM #120470 quote

Nicolas
Keymaster

Master

Ok, here is the chart I have for QQQ cfd with a PRT sponsored account. No market data prior to 9 o’clock…

Problem only with this specific instrument or other ones too?

qqq-market-hours.png
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