ProOrder shows wrong gain

Snålänningen · 2025-12-28T14:47:21+00:00

I have an issue where the ProOrder window shows wrong total gain for strategies. It have happened multiple times during the year for different. It only happens on DEMO accounts. See example screenshot, where the ProOrder window say the total gain for this DAX strategy is -23659 Euro. But in reality, when opening up the Detailed Report its actually +55 Euro. This also mess up the Gross Performance Chart etc, but also removing all the virtual capital on the account, due to the fake losses, making other systems stop. This is very annoying. Anyone else had this? Will it get fixed in V13? I have made two tickets through PRT but no response yet.

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12/28/2025 at 3:47 PM #254798 quote

Snålänningen
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I have an issue where the ProOrder window shows wrong total gain for strategies. It have happened multiple times during the year for different. It only happens on DEMO accounts. See example screenshot, where the ProOrder window say the total gain for this DAX strategy is -23659 Euro. But in reality, when opening up the Detailed Report its actually +55 Euro. This also mess up the Gross Performance Chart etc, but also removing all the virtual capital on the account, due to the fake losses, making other systems stop. This is very annoying.

Anyone else had this? Will it get fixed in V13? I have made two tickets through PRT but no response yet.

ProOrderBroken.png

12/28/2025 at 8:31 PM #254808 quote

GraHal
Participant

Master

Yes I’ve had that problem on 8 to 10 separate Systems in the last month or so (during the recent IG Issue).

I deleted the Systems and started them again on ProOrder (I had copies saved n my PC).

Iván González and Snålänningen thanked this post
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