ProOrder Error Server.strategy.price.bid.ask.delay.error

• 08/14/2017 at 8:35 AM #43133
  juanj

  Good Day

  I started running a strategy live on Friday, but it stopped running this morning with the error:

  “Server.strategy.price.bid.ask.delay.error”

  Has anyone else encountered this before?

  I have sent a mail to IG support asking for clarification and will post their answer here once received.

  I’m just so tired of their s*%t, it feels as if their is always some platform/server issue hindering my systems from running smoothly.

   

   

  

  juanj

  Participant

  Topics: 51

  Replies: 505

  Been thanked: 170 times
  08/15/2017 at 7:59 AM #43188
  juanj

  So got the typical reply from IG yesterday requesting me to submit a Technical Report via PRT.

  Clearly the error is linked to a server price delay and now they want to make it out as if it is my code.

  Very frustrating!

  

  juanj

  Participant

  Topics: 51

  Replies: 505

  Been thanked: 170 times
  08/15/2017 at 10:45 AM #43192
  Despair

  This error I haven’t experienced so far. Anyway when I got a strange error (happened not only once) I wrote to PRT directly via the platform and got usually a reply. It happened though that the replied the error was cause by IG. 🙂

  I think PRT is the first you should address when you get a platform error.

  

  Despair

  Blocked

  Topics: 97

  Replies: 1034

  Been thanked: 217 times
• Author
  Posts