ProOrder Error Server.strategy.price.bid.ask.delay.error

juanj · 2017-08-14T07:35:15+00:00

Good Day I started running a strategy live on Friday, but it stopped running this morning with the error: “Server.strategy.price.bid.ask.delay.error” Has anyone else encountered this before? I have sent a mail to IG support asking for clarification and will post their answer here once received. I’m just so tired of their s*%t, it feels as if their is always some platform/server issue hindering my systems from running smoothly.

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08/14/2017 at 8:35 AM #43133 quote

juanj
Participant

Master

Good Day

I started running a strategy live on Friday, but it stopped running this morning with the error:

“Server.strategy.price.bid.ask.delay.error”

Has anyone else encountered this before?

I have sent a mail to IG support asking for clarification and will post their answer here once received.

I’m just so tired of their s*%t, it feels as if their is always some platform/server issue hindering my systems from running smoothly.

08/15/2017 at 7:59 AM #43188 quote

juanj
Participant

Master

So got the typical reply from IG yesterday requesting me to submit a Technical Report via PRT.

Clearly the error is linked to a server price delay and now they want to make it out as if it is my code.

Very frustrating!

08/15/2017 at 10:45 AM #43192 quote

Despair
Blocked

Master

This error I haven’t experienced so far. Anyway when I got a strange error (happened not only once) I wrote to PRT directly via the platform and got usually a reply. It happened though that the replied the error was cause by IG. 🙂

I think PRT is the first you should address when you get a platform error.
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ProOrder Error Server.strategy.price.bid.ask.delay.error

Platform Support: Charts, Data & Broker Setup

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juanj @juanj Participant

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This topic contains 2 replies,
has 2 voices, and was last updated by Despair
9 years, 3 months ago.

Topic Details

Forum:	Platform Support: Charts, Data & Broker Setup
Language:	English
Started:	08/14/2017
Status:	Active
Attachments:	No files