Position display issue

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  • 07/11/2024 at 12:39 PM #235074 quote
    Morpheous
    Participant
    New

    Hi guys

     

    I have two positions open on the USD/JPY one short and one long.

     

    The long shows the pip value and the monetary value, the short only shows the pip value. How can this be?

     

    I tried to attach an image, but I cannot post if I do.

    07/11/2024 at 12:46 PM #235075 quote
    Morpheous
    Participant
    New

    here is the image

    IMG_1242.jpg IMG_1242.jpg
    07/11/2024 at 1:02 PM #235079 quote
    JS
    Participant
    Senior

    Have you tried to change the “Settings” in the “SetUp”…?

    Scherm­afbeelding-2024-07-11-om-14.00.12.png Scherm­afbeelding-2024-07-11-om-14.00.12.png
    07/11/2024 at 1:24 PM #235083 quote
    Morpheous
    Participant
    New

    If I right click and configure the area the settings are as the long is displaying, also there is not a way to separate the long display from the short display so it seems like a bug

    07/11/2024 at 2:29 PM #235090 quote
    JS
    Participant
    Senior

    In my chart, the order labels are as set…?

    Scherm­afbeelding-2024-07-11-om-15.25.49.png Scherm­afbeelding-2024-07-11-om-15.25.49.png
    07/11/2024 at 2:32 PM #235092 quote
    Morpheous
    Participant
    New
    Yes sure, I have the same, but my short position did not follow the setting format eventhough the long position did.  Can you set a different layout for short v long? I don’t think so
    07/11/2024 at 2:48 PM #235093 quote
    JS
    Participant
    Senior

    No, because that option is not available…???

    07/11/2024 at 3:09 PM #235096 quote
    Morpheous
    Participant
    New
    Defo some kind of bug, I restarted the platform and it started working
    07/11/2024 at 3:09 PM #235097 quote
    Morpheous
    Participant
    New
    JS wrote:
    No, because that option is not available…???
    exactly, so how can my positions have different displays? see the image I uploaded
    07/11/2024 at 3:16 PM #235098 quote
    JS
    Participant
    Senior

    Why do my positions have the same display…?

    The best thing to do is to send a technical report via the “Help” function…

    07/11/2024 at 3:35 PM #235099 quote
    Morpheous
    Participant
    New
    Given that it resolved when I restarted the platform I am not too concerned
    07/12/2024 at 12:45 AM #235127 quote
    PeterSt
    Participant
    Master
    Morpheous, you will find the same issue lateron again. This is a bug for V12 and PRT-IG, which I reported a year ago, 6 months ago, 3 months ago – and then I gave up. When you restart the platform all will be fine. When new positions occur during the PRT session (with AutoTrading), say 50% is fine and the other 50% is like you describe. Some things seem to be unsolvable for ProRealTime. Get used to that ?
    Morpheous thanked this post
    07/12/2024 at 11:03 AM #235154 quote
    Morpheous
    Participant
    New
    Generally I find the platform to be be very good, there are a few bugs, but nothing so far it hasn’t been possible to work around.
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Position display issue


Platform Support: Charts, Data & Broker Setup

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Morpheous @morpheous Participant
Summary

This topic contains 12 replies,
has 3 voices, and was last updated by Morpheous
1 year, 7 months ago.

Topic Details
Forum: Platform Support: Charts, Data & Broker Setup
Language: English
Started: 07/11/2024
Status: Active
Attachments: 3 files
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