Orders Rejected after 0 Retries – Where is Setting??

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  • 10/15/2020 at 7:19 PM #147509 quote
    GraHal
    Participant
    Master

    I seem to be getting the error message attached more and more often recently/

    I am not aware of any user preferred setting … did I miss something?

    Anybody know where the setting is please??

    EDIT / PS

    There is no reason in the Order List (as stated on attached)  as the Order was not Rejected it was Cancelled (no reason is ever given for Cancelled).

    GH.jpg GH.jpg
    10/16/2020 at 12:52 PM #147558 quote
    Eric
    Participant
    Master

    Also had this (new?) on demo

    on live i have 11 to 12 tries before it stops

    and i have change nothing in settings (dont know how)

    GraHal thanked this post
    03/01/2021 at 12:58 PM #162855 quote
    ScalpTrader
    Participant
    Junior
    I also have this “issue”. I cant find anywhere to change the no of retries. As per the “Conditions of execution of your automatic trading systems” it states:

    Automatic stop of a trading system due to order rejection: If an order is rejected for one of the following reasons, ProOrder will try to place the order again, up to 10 times:

    • An error occurred while processing the order
    • Confirmation of order processing was not received in time
    • A previously placed order on the same instrument was not yet processed by the order

    For any other error (or if the order was not able to be placed after 10 tries), the trading system will be stopped, and ProOrder will try to apply your preferences when the system is stopped (keep or cancel positions and pending orders).

    So the documentation says 10 times and the system says {0} times, what is correct and can you change it?
    03/01/2021 at 7:12 PM #162895 quote
    GraHal
    Participant
    Master
    ScalpTrader wrote:
    the system says {0} times, what is correct and can you change it?
    I think it is another example of an imperfect error message, which could better say (x) times? Check out the Algo showing the (0) times error message …check in the Orders List, Rejected Tab and count and it is may show 10 Rejects then on 11th Reject the Algo is closed? Let us know what you find please?
    Kovit thanked this post
    04/01/2021 at 12:45 PM #165932 quote
    ScalpTrader
    Participant
    Junior
    @GraHal That was correct, it, {0} , showed up 10x times. And algo got closed the 11th time.
    GraHal and Kovit thanked this post
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Orders Rejected after 0 Retries – Where is Setting??


Platform Support: Charts, Data & Broker Setup

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GraHal @investment_account Participant
Summary

This topic contains 4 replies,
has 3 voices, and was last updated by ScalpTrader
4 years, 10 months ago.

Topic Details
Forum: Platform Support: Charts, Data & Broker Setup
Language: English
Started: 10/15/2020
Status: Active
Attachments: 1 files
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