Option Chains Display missing most of the options

scan · Thu, 25 Feb 2021 07:11:02 +0000

Hi, Am having an issue with the option chains tool. Only few options are displayed on the tool and I am missing most of the FX/indices/shares options. I am able to find them on the search bar of the main window menu but they just dont display on the chains tool. Any idea of why is this happening and if there is a quick fix? NB: I am with IG Thank you scan

This topic has 2 replies, 2 voices, and was last updated 3 years ago by scan.

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02/25/2021 at 8:11 AM #162581

scan

Hi,

Am having an issue with the option chains tool. Only few options are displayed on the tool and I am missing most of the FX/indices/shares options. I am able to find them on the search bar of the main window menu but they just dont display on the chains tool. Any idea of why is this happening and if there is a quick fix?

NB: I am with IG

Thank you

scan

scan
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02/25/2021 at 8:45 AM #162584

Nicolas

In this case, I suggest to send IG a ticket with the support tool of the platform.

Nicolas
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02/25/2021 at 9:56 AM #162593

scan

Sure will do, let’s see what they have to say. thanks

scan
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