Not Resolved ? / Resolved ?

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  • 01/28/2021 at 8:05 PM #159726 quote
    PeterSt
    Participant
    Master
    GraHal wrote:

    @verygrubby please can you make this Topic – Not Resolved ?

    Currently it is showing as Resolved which is at odds with the Priority 2 on the Wants & Bugs List (PeterSt) and we don’t want to confuse PRT when they refer to this Topic for more detail on the problem.

     

    Apparently people look at this, but “something” declares topics as solved. Notice that once this has happened, we (Original Poster) can not revert that, that I can see. @GraHal, look at all my “Bugs” topics. Half of it is declared as solved, while nothing happened anywhere to them.

    Who has the insight of the value of this ?
    Who sets topics at Resolved while I myself certainly did not do this ?

    Thanks !
    Peter

    01/28/2021 at 8:53 PM #159731 quote
    Vonasi
    Moderator
    Master

    As far as I am aware it is only Nicolas and moderators that can switch a topic from unresolved to resolved but I will double check with him.

    GraHal thanked this post
    01/29/2021 at 6:13 AM #159756 quote
    PeterSt
    Participant
    Master
    Vonasi wrote:

    As far as I am aware it is only Nicolas and moderators that can switch a topic from unresolved to resolved

    And the Original Poster, I suppose ? See attachment.
    (I never tried that)

    image_2021-01-29_061151.png image_2021-01-29_061151.png
    01/29/2021 at 11:18 AM #159786 quote
    Vonasi
    Moderator
    Master

    If you have the box available in the first post in a topic then we have to assume that the option to switch it is available for you as the opening poster. As a moderator I have it in every topic so I can’t test that.

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Not Resolved ? / Resolved ?


Platform Support: Charts, Data & Broker Setup

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PeterSt @peterst Participant
Summary

This topic contains 3 replies,
has 2 voices, and was last updated by Vonasi
5 years ago.

Topic Details
Forum: Platform Support: Charts, Data & Broker Setup
Language: English
Started: 01/28/2021
Status: Active
Attachments: 1 files
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