No access to demo account

Viewing 10 posts - 1 through 10 (of 10 total)
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    Posts
  • #247669 quote
    phoentzs
    Participant
    Master

    Is anyone else having trouble accessing their demo account right now?
    The IG dashboard says… ProRealTime status for demo accounts could not be retrieved…
    WTF???

    #247670 quote
    druby
    Participant
    New

    IG, Just checked, the PRT option for demo is missing, but there for live.

    #247671 quote
    phoentzs
    Participant
    Master

    It’s the same for me. What’s going on?

    #247672 quote
    Snålänningen
    Participant
    Junior

    Its the same for me as well. Available for live account but not for demo.

    #247690 quote
    GraHal
    Participant
    Master

    Same for me also!

    #247695 quote
    Iván González
    Moderator
    Master

    Hi,
    The technical team at PRT has confirmed that some IG clients do not have access to the Demo.
    We have contacted IG to investigate the issue and are currently waiting for their response.

    #247703 quote
    phoentzs
    Participant
    Master

    Any news on this?

    #247704 quote
    GraHal
    Participant
    Master

    We can’t optimise even on Live Account … are others getting this also?

    #247706 quote
    GraHal
    Participant
    Master

    False alarm … must be something weird with the Algo I was trying to optimise, either that or data has just sprung to life as another Algo is now optimising as normal.

    #247712 quote
    phoentzs
    Participant
    Master

    Is there an update on this?

Viewing 10 posts - 1 through 10 (of 10 total)
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No access to demo account


General Trading: Market Analysis & Manual Trading

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phoentzs @phoentzs Participant
Summary

This topic contains 9 replies,
has 5 voices, and was last updated by phoentzs
8 months, 2 weeks ago.

Topic Details
Forum: General Trading: Market Analysis & Manual Trading
Language: English
Started: 05/27/2025
Status: Active
Attachments: No files
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