Hi,
I am having this issue for quite some time.
Whenever i create a simple price alert on one time frame . ( like 5 mins chart) , the alert works
Whenever i create multiple alerts like 2 alerts on the same timeframe and same pair , the alert becomes very unreliable and rarely works and stays silent even though the condition passes.
usually when i create multiple alerts , there are like price alert and then second alert is indicator crossover alert.
It is very rare that alerts works when there are multiple alerts on a chart .
I have missed trades many times due to this issue. And I am a member of prorealtime service of more than 10 years .
Also just to add i do know that indicator alert can only be created when indicator is on the price chart .
I have again tested . The problem is not with the multiple alerts but with the alerts when indicator is involved.
So , whenever the alert which involves the indicator that exists on the price chart / windows then it is not consistent. sometimes it works and sometime not.
Please see the attachment.
Even the price alert did not occured , the price did crossed 0.8694 and the alert is still in waiting status. its a 15 min timeframe
this is very painful .
Alerts , even just the price alerts only works if there is only one alert exist.
As soon as i create 2nd alert the alert stops working.
yes sfiqbil,,,, I’m having the exact same problem… today 2 instruments with multiple alerts did not trigger…this is a big problem for those that are seeking entry trigger confirmation.
PRT can you test the alerts with multiple alerts please…they are hit and miss
another day another multiple alert does not trigger…defintely there is a problem with the alerts or this is a deliberate flaw to minimise opportunities to win.
Today USD/CNH 1 hr timeframe . 80ema cross above 30 ema plus a price cross below a level……did not trigger……
I haven’t slept well so forgive me if I am missing something already stated.
Isn’t it true that Alerts only work when a PC is switched on?
So are you leaving your PC switched on?
Grahal, when you turn your PC on, if the alert has triggered when the PC was off it will trigger and a pop up will show up straight away when you open it up again….. Multiple conditions on the one instrument consistently fail for some reason
@sfiqbal and / or @Pleidian … did you ever get this sorted or did you submit a report to PRT … via the contact form below or a Tech Report via the Help menu on the PRT Platform ?
https://www.prorealtime.com/en/contact?suggestion=1
Grahal this is still a major problem… and oil alert just failed today… this is really giving me the shits…. mutilple alerts fail, now single alerts fail…. it is almost as if its done on purpose to sabotage our trading.
PRT what the hell is going on?
did you submit a report to PRT … via the contact form below or a Tech Report via the Help menu on the PRT Platform ?
https://www.prorealtime.com/en/contact?suggestion=1
