I have massive problems with ProRealtime-Trading today. The US-Futures just showing a small part of the data. My order in the Eurostoxx had been executed 20 points lower and i was not able to delete it in between.
They have to solve these problems quickly. Thats totally unacceptable. I had been lucky not to loose thousend of euros.
Sorry to hear of your problems TravisB.
I guess it’s IG that needs to be made aware?
Here is the link to the IG Forum … IG staff moderate the Forum below and they may be able to help?
https://community.ig.com/forums/
Hope you get some hope that it won’t happen again.
I think that’s IB being involved here. I know that there were big trouble with data due to high volatility (Coronavirus), but it should be solved by now?