Indicator error

BC · 2016-12-08T22:58:16+00:00

I am IG PRT user and want found out the reasons behind why some indicator I download from this forum can’t work. (Screencap attached.) Not work example: Kuskus Starlight , DSS Bressert Scalper Improved, Laguerre ROC (Rate Of Change) Work example: Stochastic RSI, Volatility Cycle Thanks.

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12/08/2016 at 11:58 PM #18110 quote

BC
Participant

Master

I am IG PRT user and want found out the reasons behind why some indicator I download from this forum can’t work. (Screencap attached.)

Not work example: Kuskus Starlight , DSS Bressert Scalper Improved, Laguerre ROC (Rate Of Change)

Work example: Stochastic RSI, Volatility Cycle

Thanks.

IMG_8605.png IMG_8605-1.png

12/09/2016 at 9:59 AM #18125 quote

Nicolas
Keymaster

Legend

I don’t read Chinese, so it’s quite difficult to know what is precisely the error here… You uploaded the same screenshot twice. I don’t see any syntax or particular error in the indicator code you mention. Did you try to launch a debug console with PRT already?

12/09/2016 at 11:16 AM #18141 quote

BC
Participant

Master

Hi Nicolas

Sorry, I can’t find any button switch to English.

Pop up window contain two message, one at left center mean indicator error. one at left upper corner mean calculation.

I can’t find debug console in user manual, how can I use this function?

Thanks.

12/09/2016 at 11:35 AM #18147 quote

Nicolas
Keymaster

Legend

You can launch the debug help console with CTRL+M.

12/09/2016 at 12:36 PM #18155 quote

BC
Participant

Master

Hi Nicolas

I try CTRL+M, nothing happen.

12/09/2016 at 2:51 PM #18159 quote

Nicolas
Keymaster

Legend

or try to click the link into your help menu.

technical-support-prorealtime.png

12/09/2016 at 5:59 PM #18178 quote

BC
Participant

Master

My PRT help menu not contain technical support…is this the issue of the version? Mine is 10.1.

IMG_8617.jpg

12/21/2016 at 12:00 AM #18896 quote

BC
Participant

Master

Hi Nicolas

Just want to update you.

I contacted IG helpdesk and feedback my issue to them, but no reply. (over one week)

I also apply another IG account via Prorealtime which is English version, every indicator work perfect!

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