IG Closes my systems on the weekends.

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06/09/2016 at 8:21 PM #9140 quote

Gustaf
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This is a simple problem, which hopefully can be fixed.
My automated systems gets shut down on weekends, is there any way to prevent this?

The systems should be valid for a long time forward, so fixing to validity date doesn’t fix this problem.

Thanks!

06/10/2016 at 6:41 AM #9158 quote

grizzly
Participant

Average

Hi Gustaf,

What message does Pro Real Time give you for the System shutting down ? If you go into order list, does it say the what caused the open positions to be closed / system to be stop running ?

06/10/2016 at 1:57 PM #9207 quote

Gustaf
Participant

Average

Hi! And thank you for your response.

My order list history is to short, so I can’t see what happened.

This exact thing, that the systems shut off, happened the previous weekend also. So all the data on the trades that the system has executed live disappears.

PRT gave me no message whatsoever before/after the systems were shut down.

06/10/2016 at 6:00 PM #9219 quote

Eric
Participant

Master

When open proorder you can see what systems are running and what system are stopped just move the cursor on the system that has stopped and you should get some info why?
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IG Closes my systems on the weekends.

Platform Support: Charts, Data & Broker Setup

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Gustaf @gustaf Participant

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This topic contains 3 replies,
has 3 voices, and was last updated by Eric
9 years, 8 months ago.

Topic Details

Forum:	Platform Support: Charts, Data & Broker Setup
Language:	English
Started:	06/09/2016
Status:	Active
Attachments:	No files

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