IG App – Do Notifications work for you?

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  • 10/16/2024 at 6:21 PM #239107 quote
    GraHal
    Participant
    Master

    I’ve used the IG App for several years; I find it very useful when away from my PC.  Push Notifications have always worked just great.

    Recently (or could be a while?) when I open or close a trade, I no longer receive a push notification.

    I have double checked and open & close trade push notifs are enabled under Settings on the IG Dashboard. I even disabled and enabled again, but still my phone does not receive a notif.  Email notifs work fine.

    Anyway experiencing similar problem?

    10/17/2024 at 9:47 AM #239123 quote
    Snålänningen
    Participant
    Junior

    I havent noticed any difference, it’s been working for me.

    10/17/2024 at 10:00 AM #239125 quote
    GraHal
    Participant
    Master

    Do you use / get push Notifications to your phone?

    The IG App wrks fine for me, it’s just the Notifications that have stopped working for when an AutoTrade opens of closes etc.

    10/17/2024 at 10:16 AM #239128 quote
    Snålänningen
    Participant
    Junior

    Yeah I am using the push notifications from IG. And I havent noticed anything different about them recently.

    GraHal and Iván González thanked this post
    10/17/2024 at 11:58 AM #239142 quote
    GraHal
    Participant
    Master

    Ha, all good now … I uninstalled the App and reinstalled!

    I had checked I was on latest version, but reinstall sorted it, but I also opted for fingerprint authentication so likely the difference as I did see a note about IG Authentication due to end soon.

    Onward and Upward, thanks  SweTrade

    Iván González and robertogozzi thanked this post
    10/18/2024 at 3:43 PM #239209 quote
    Iván González
    Moderator
    Master

    Hi!
    Prorealtime now is on apple store and google store.
    Have you downloaded the new App mobile?
    I will test it next days.

    GraHal and Snålänningen thanked this post
    10/18/2024 at 11:05 PM #239237 quote
    Snålänningen
    Participant
    Junior

    Happy to hear Ivan, will try it out! Sorry for stupid question but, how do I login? My IG credentials doesnt seem to work.

    10/22/2024 at 11:35 AM #239324 quote
    Iván González
    Moderator
    Master

    Hi,
    I log with my trading account (IB) with Prorealtime Trading platform user and password.

    10/22/2024 at 1:25 PM #239330 quote
    SnorreDK
    Participant
    Junior

    my IG user and pass does not work as login with prorealtime app.

    10/22/2024 at 1:36 PM #239331 quote
    Snålänningen
    Participant
    Junior

    Same for me, my IG mail etc doesnt seem connected to ProRealTime

    10/22/2024 at 3:11 PM #239335 quote
    robertogozzi
    Moderator
    Master

    My mobile app didn’t show notifications. Then I followed GraHal‘s suggestion and now it works 🙂

    I can log in regularly.

    GraHal thanked this post
    10/22/2024 at 8:58 PM #239351 quote
    GraHal
    Participant
    Master
    SweTrade wrote:

    IG mail etc doesnt seem connected to ProRealTime

    The PRT App likely is not linked to IG in any way, at this stage it appears to be a PRT App only … hence why only Accounts registered direct with PRT will allow login.

    Snålänningen thanked this post
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IG App – Do Notifications work for you?


General Trading: Market Analysis & Manual Trading

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GraHal @investment_account Participant
Summary

This topic contains 11 replies,
has 5 voices, and was last updated by GraHal
1 year, 3 months ago.

Topic Details
Forum: General Trading: Market Analysis & Manual Trading
Language: English
Started: 10/16/2024
Status: Active
Attachments: No files
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