End of Day data on Futures is not updating.

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    Mary
    Participant
    Average

    Hello,

    I noticed looking at End of Day Data on Futures seems to not be updating. below is a snapshot of ESXXXX

    You can see that the final candle printed is from Friday July 21, 2023, the candle from yesterday, Sunday 23 to Monday 24th did not print and it is 7 pm New York time.

    Is there some adjustments that I can make in ProRealTime to fix this or does the End of Day Data is delayed by a lot like 24 hours? Can you please clarify. Thank you.

    End-of-day-data-on-Future-contracts-is-not-updating.jpg End-of-day-data-on-Future-contracts-is-not-updating.jpg
    #220044 quote
    RafaelN
    Moderator
    Senior

    Hello Mary, if you are still having this issue today, given that there could be several reasons for this the best way to determine what’s happening  would be to send a technical report to your support team via Help > Technical report > Data.

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End of Day data on Futures is not updating.


Platform Support: Charts, Data & Broker Setup

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Mary @mila Participant
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This topic contains 1 reply,
has 2 voices, and was last updated by RafaelN
2 years, 5 months ago.

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Forum: Platform Support: Charts, Data & Broker Setup
Language: English
Started: 07/25/2023
Status: Active
Attachments: 1 files
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