Enabling Trailing Stops New Code Request

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Viewing 7 posts - 1 through 7 (of 7 total)
  • 01/20/2021 at 8:35 PM #158722
    tradetrader101
    Hi I have the issue below and if anyone can help me code around the issue it would be greatly appreciated. Feel free to send me a quote on how much a solution would be to code and is it pro real code that offer coding as a service or pro real time or both?
    I kept getting this error message below whenever I’d  try and add multiple instruments to one trading strategy. I have attached a screenshot of when it happens. Thanks for the previous reply but when I checked my IG account on mobile and compared to your screen shot trailing stops was already switched on in my account. Directly below this is error message I was getting.
    “The trading system cannot be added to pro order as it uses trailing stops. Please make sure trailing stops are enabled on your account (this can be checked in the settings section of pure deal) and trailing stops are authorised on this instrument.
    Please note if you change the settings in pure deal, you will have to restart your platform for the changes to take effect.”
    —–

    So I contacted “Pro Real Time” regarding the issue and they said they replied with the message below saying that adding multiple instruments to one strategy is bulk is only possible with CFD accounts  and not spreading accounts (which is why i’m getting this issue) but that there may be a way to code around this issue. So is there anyone on this forum who could code around around this issue for me? An could you give me a quote on how much this would cost? Also is it pro real code or pro real time or both that offer custom coding as a service?

    “Thank you for your email. The IG support desk is right, the trailing stop setting is available on their CFD accounts, for that I am sure and that is what I was referring to. I did not know you have a specific Spread Bet account. We have no specific detailed knowledge about IGs other account types, like a spread bet accounts in combination with PRT.

    The IG support desk is leading in this, so it is possible in their CFD accounts and seems not possible in their Spread Bet account. (or maybe with some programming from the ProRealCode.com website, but we cannot support you on this)”

    01/21/2021 at 2:59 AM #158757
    tradetrader101

    Hi I just thought about it and I’m not sure if what “pro real time” customer service said could be the issue because IG said it could be.

    I thought about and I did correct the IG support staff member at the time they do have trailing stops on spread betting accounts I use their trailing stops on my spread betting account all the time. I even used one yesterday. So that can’t be the issue my trading algorithms have trailing stops which I have used on and off for 8 months now and are still working fine when loaded singularly the problem I am having is using them in bulk.

    The exact same automated trading strategies (with trailing stops) it will let me add one at a time (on my spreading betting account) it will not let me add in bulk (on my exact same spreading betting account). An then manual trading I did the day before yesterday with trailing stops as well on the same spread betting account.
    So I don’t think it’s a spread betting accounts not doing trailing stops issue because I have traded both algos and manually this week both using trailing stops this week.
    01/21/2021 at 5:56 AM #158761
    PeterSt

    Tradetrader – Look under Help – About what the date of the current version of your PRT is. Next, try to prove that preceding that date all was fine. If you can, send that firmly to PRT support (including screenshots of the proof you hopefully have or can make).

    Also consider some kind of pilot error, because apparently 🙂 you could not think of this yourself earlier on (e.g. yesterday). Example of this : you may have traded 8 months with Trailing  Stops in your code but the code never touched the code lines of concern and thus also the error did not come about.

    Lastly, why @GraHal told recently that Trailing Stops kind of halfly worked in code ? (if I understood that correctly). IOW, something may be going on with it in the first place. Plus as we noticed (day before yesterday), applying TS’s via the platform seems not to be present officially, although with some pain I could do it (that too works so-so). This was with CFDs.

    Peter

    1 user thanked author for this post.
    avatar tradetrader101
    01/21/2021 at 12:44 PM #158818
    GraHal
    tradetrader101 wrote:

    below saying that adding multiple instruments to one strategy is bulk is only possible with CFD accounts

    Why dont you try adding 1 instrument at a time and see if this works?

    1 user thanked author for this post.
    avatar tradetrader101
    01/21/2021 at 9:30 PM #158864
    tradetrader101

    Hi yep I have been adding one instrument at a time since i started using pro real time around 8 months to a year ago and that has always worked fine. I set up some individual strategies with individual instruments all this week and that has worked fine. I have never had an issue one at a time but I tend to run algos that kick in during major run ups or drawdowns that I don’t expect to happen on each instrument too often so I apply the same strategy to multiple instruments. So adding multiple instruments in one go is a massive time saver. I really don’t have much spare time at all so having something coded for the algos to take less time setting up (like being able to add them in bulk) is worth paying for.

    So is there anyone willing to code a way for me to add the algos in bulk with a spread betting account?

    01/21/2021 at 10:02 PM #158867
    tradetrader101

    Hi Peter thanks for your response too. My current version is v11.1 – 1.80_202 but as far as I remember adding instruments in bulk to strategies was not an option at least not from the automated trading tab next to the pro backtest tab that is in my screenshot. So the first time I ever tried to add any items in bulk was a few days ago but the exact same instrument/algo combination that it won’t let me add in bulk it will let me do individually.

    So if I want algo 1 to trade on the dow, dax and ftse and send to pro order (in bulk) it brings up the trailing stop error but if I want to add algo 1 to dow (individually), then do algo 1 to dax (individually), then do algo 1 to ftse (individually) it works fine. The issue is not them letting me trade the algo/instrument combination the issue is the time involved in manually doing each one when In bulk I can chop and change the instrument/algo combinations so much quicker.

    Not sure what you mean by touched the code lines but the trailing stop would display on the IG chart screen and would move up and down accordingly on the chart in IG. Also I haven’t edited the codes so it’s the same code now and 8 months ago. If you mean maybe the code would skip it then there was a time when the trailing stop was lower in the code where the trailing stop wouldn’t display in maybe one out of 30 trades but then I came on here and someone told me to add the “once” trailing stop is this “once” code to the top of the code and then I never had that issue again.

    “although with some pain I could do it (that too works so-so)”. If you could do it that with my account that would be really appreciated? Feel free to quote me on what you would want for your time. So do you think you could code me a Trailing Stop that would enable me to add the instruments in bulk with my spread betting account? Or did I misunderstand what you was saying?

    01/22/2021 at 11:02 AM #158895
    GraHal
    tradetrader101 wrote:

    run algos that kick in during major run ups or drawdowns

    Why don’t you have the Algos ‘running’ and then during major run ups or drawdowns the Algos take trades according to your conditions set in your Algo code?

    Or is it that you don’t trust the Algos code to do what you want the Algos to do … i.e. to NOT trade during ranging markets??

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