Discrepancy in Price on the Prorealtime Chart

• 03/22/2017 at 10:17 PM #29516
  Mary

  I am looking at a ticker KMB for March 21.2017 daily chart. ProRealTime chart is registering Open at 133.65, all other sources registering Open at 134.10.  Can anyone tell me if there is s glitch in ProRealTime or somehow my settings for price aren’t set correctly to receive correct data?

  

  Mary

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  03/22/2017 at 10:36 PM #29519
  Nicolas

  Do you have real time data subscription for this ticker? Are you with IB?

  

  Nicolas

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  03/22/2017 at 10:44 PM #29521
  GraHal

  Hi Mary

  Are we talking Kimberley Clark here?

  If Yes, see attached for opening price on my Platform.

  If No, what market are you referring to?

  Also mine is SpreadBet and Timezone GMT. Are you CFD?

  Regards
  GraHal

  

  GraHal

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  03/23/2017 at 2:13 AM #29530
  Mary

  Hi GraHal, Nicolas.

  Yes KMB is Kimberly Clark.

  No i am not connected to IB, am just doing end of day paper trading and looking at end of day ProRealTime charts, and on 21st tuesday march, 2017 just yesterday, KMB  opening price on the my ProRealTime chart registereding at 133.65  while on all other charting software it is at 134.10. I double checked and 134.10 is the correct number not what RealTimePro chart is showing as its showing a wrong Open price for Tuesday 21 March, 2017. My time zone is set for New York

  so what do you think might be going on with my price information on ProRealTime charts?

  thank you

  mary

  

  Mary

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  03/23/2017 at 8:12 AM #29541
  Nicolas

  Maybe you are comparing CFD contract of that share (other platform) with the real share price (prorealtime EOD one)?

  

  Nicolas

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  03/23/2017 at 8:25 AM #29542
  Nicolas

  Got an open price of 133.65 @ Yahoo Finance in google search results (attached screenshot), so the same open price as PRT. Since it’s a NYSE share, does the recent summer time change modified something? .. Have you applied a custom schedule to the NYSE shares list?

  

  Nicolas

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  03/23/2017 at 9:14 PM #29701
  Mary

  Just heard from ProRealTime Tech support  via email and they said they corrected the problem, so I was correct to find a mistake on the price in RealTimePro charting software.  Restarted my RealTimePro and put in the ticker KMB and now the price is correctly reflected as on other platforms. Just wanted to update you guys and thank you for your time!

  mary

   

   

   

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  GraHal

  

  Mary

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