Demo NOGO – Sat 1 Feb 25

• 02/03/2025 at 9:57 AM #243357
  Iván

  Good morning. PRT tells me that it is an IG problem. They are working on solving it.

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  druby, GraHal

  

  Iván

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  02/03/2025 at 11:53 AM #243363
  Franro

  Works now folks!

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  Iván, druby

  

  Franro

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  02/09/2025 at 2:45 PM #243637
  ProfitAlgos

  same error today?

  

  ProfitAlgos

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  02/09/2025 at 3:27 PM #243639
  KumoNoJuzza

  It is happening again.

  

  KumoNoJuzza

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  02/10/2025 at 5:54 AM #243659
  Kovit

  Again today, unexpected error when accessing demo account is access to our demo accounts private the same as our live accounts ?

  Many Thanks

  

  Kovit

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  02/10/2025 at 11:05 AM #243677
  GraHal

  If by ‘private’ you mean – can our brokers or PRT access our Algo code in our Demo Accounts – I would say No, but I’m happy to be corrected if anybody knows any different?

  

  GraHal

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  02/14/2025 at 4:56 PM #243850
  druby

  Heads up!

  The last two weekend have had demo problems logging in over weekend.

  Unless I forget, before market shuts I’m going to try  re-logging in to see if Demo available, next day.

  First weekend, I was still on till early hours until account/prt times out. Couldn’t get back in later.

   

   

  

  druby

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  08/11/2025 at 8:30 AM #249610
  GraHal

  I have same / similar problems as discussed on this Topic … no dropdowns are visible (on my IG Dashboard) for me to Login to PRT on both my Demo and Live Accounts .

  Anybody else getting the same?

  

  GraHal

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  08/11/2025 at 8:41 AM #249611
  GraHal

  As usual, the IG Status Page show everything as being 100% fully functional (see attached)!

  

  GraHal

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  08/11/2025 at 8:42 AM #249613
  JC_Bywan

  Hi,

  yes same here on all accounts from “my IG” page, but main PRT access remains ok from each account page top right drop down menu.

  

  JC_Bywan

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  08/11/2025 at 8:51 AM #249614
  GraHal

  JC can you get PRT Demo access also via top right on IG page?

  I got in once via top right for my Live Account but even that access has disappeared now!

  I cleared all my cache, maybe that somehow lost me access via top right.

  

  GraHal

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  08/11/2025 at 8:58 AM #249615
  GraHal

  Coffee just getting through now 🙂 … we need to login to the IG Platform for the respective Accounts (Live or Demo etc) and then we can access the dropdown to get throught to the respective PRT Account.

  

  GraHal

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  08/11/2025 at 12:49 PM #249622
  PeterSt

  GraHal, that is almost correct :

  I experienced the same (no choice for PRT), but with the difference : I already was logged in in the IG platform (this is the standard when PRT-IG is slipstreamed from a PRT-IB account).
  So what helped ? logging out from the IG platform, and log back in again. Of course this closely comes down to the same, but might it happen again to you and you’re still logged in, then the logging out (+ log in) does the trick.

  🙂

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  GraHal

  

  PeterSt

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