Can’t autotrade – account is not an international account

• 07/22/2020 at 4:54 AM #139792
  pankuolung

  Hi there,

  Recently I open IG account and would like to use autotrade but IG PRT platform can’t use autotrade becuase I’m not a international account. Does anyone meet this problem and any solutions?

  Thank you!

  Mason

   

  

  pankuolung

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  07/22/2020 at 9:20 AM #139805
  Nicolas

  I’m not sure of the problem.. did you ask IG why your account is not eligible for automatic trading? If your broker doesn’t allow you this feature because of your account settings, I don’t think that there is any possibility to get it done under the platform itself.

  

  Nicolas

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  07/22/2020 at 9:47 AM #139806
  GraHal

  Is this on any / all Markets / Instruments??

  Below may help?

  It look like you have opened a Domestic Account or you have funded ONLY your Domestic Account?

  https://www.ig.com/uk/about-us/international-offering

   

  

  GraHal

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  07/22/2020 at 10:02 AM #139807
  pankuolung

  Hi GraHal,

  Thanks your link.

  I’m from Taiwan in Asia, it seems like I applied a domestic account so I can’t use the autorade, right? Any solutions for that?!

  Thank you!

  Mason

  

  pankuolung

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  07/22/2020 at 10:20 AM #139810
  GraHal

  Can you trade Asian Markets or even just Taiwan Markets?

  

  GraHal

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  07/22/2020 at 10:22 AM #139811
  GraHal

  pankuolung wrote:

  Any solutions for that?!

  Open another IG Account, but make sure it is an International Account this time.  Open this Account with a different email address than you used for the Domestic Account.

  When you have the International Account all working then close the Domestic Account.

  

  GraHal

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  07/22/2020 at 10:37 AM #139813
  pankuolung

  Thanks! GraHal

  I’m trying to ask IG if I can open an international account, hope they can help, thank you!

  Mason

   

  

  pankuolung

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