Demo account locking up and freezing as soon as it opens

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08/13/2024 at 1:18 AM #236353 quote

Finning
Participant

Veteran

Hi there,

something that’s just happened to me. I’m using a daily demo account, not the online one but the platform you download and run from your computer. It seems to be locking up, taking all of the computer’s CPU and RAM when I open it, and just stalling the computer, until I have to ctrl+alt+del and shut PRT down, and it striggles to go through that process too. I’ve only got a couple of web browser apps open, and that’s it. This is the first time this has happened, have run it for over a year and this is the first problem I’ve had. Have tried restarting, uninstalling, reinstalling, still the same problem.

Not sure what to do, hope this stops and I can get back to normal.

08/13/2024 at 7:40 AM #236354 quote

Iván González
Moderator

Legend

Hello, yesterday they were carrying out maintenance work and perhaps it coincided…

08/13/2024 at 2:49 PM #236369 quote

Finning
Participant

Veteran

Thanks Ivan. Seems to be a bit better now yes. Hope that’s all it was.

Thanks,

Finning
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Demo account locking up and freezing as soon as it opens

Platform Support: Charts, Data & Broker Setup

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Finning @finning Participant

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This topic contains 2 replies,
has 2 voices, and was last updated by Finning
2 years, 1 month ago.

Topic Details

Forum:	Platform Support: Charts, Data & Broker Setup
Language:	English
Started:	08/13/2024
Status:	Active
Attachments:	No files

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