Bug on export (removes the file name)

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10/21/2021 at 1:44 PM #180089 quote

deleted23092025
Participant

New

Hi,

I found a new bug! When I try to export an strategy the file name dissapears on the second time to press export.

Can someone please ping ProRealTime admins to fix this.

10/21/2021 at 2:04 PM #180092 quote

robertogozzi
Moderator

Master

It’s been happening since last weekend.

I hope they will fix it soon.

I worked it out using a clipboard manager (Ditto is my preferred one) where I copy the file name so that on exporting it I can simply paste the name into the export box.

10/21/2021 at 2:28 PM #180096 quote

deleted23092025
Participant

New

Well it is super annoying. Do the staff know about the issue?

10/21/2021 at 4:58 PM #180109 quote

Nicolas
Keymaster

Master

They know it, i’m waiting for news and will keep you informed.

10/21/2021 at 7:02 PM #180120 quote

deleted23092025
Participant

New

Thank you!

10/28/2021 at 9:22 AM #180454 quote

deleted23092025
Participant

New

How long does problem like this take to get fixed?

10/29/2021 at 5:09 PM #180564 quote

robertogozzi
Moderator

Master

On my platform it’s just been fixed.
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Bug on export (removes the file name)

Platform Support: Charts, Data & Broker Setup

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deleted23092025 @deleted23092025 Participant

Summary

This topic contains 6 replies,
has 3 voices, and was last updated by robertogozzi
4 years, 3 months ago.

Topic Details

Forum:	Platform Support: Charts, Data & Broker Setup
Language:	English
Started:	10/21/2021
Status:	Active
Attachments:	No files

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