Anybody got the same problem? demo account orders delayed

Forums ProRealTime English forum ProRealTime platform support Anybody got the same problem? demo account orders delayed

Viewing 7 posts - 16 through 22 (of 22 total)
  • #63949

    Hi JohnScher,

    Since you have a direct account (not an IG account sponsored by ProRealTime), IG will analyze the support request you sent via the platform and may contact IT-Finance (editor of the ProRealTime Software) to check the behavior of your code.

    If you send me your IG account number by email to contact@prorealtime.com I can contact my colleagues at IT-Finance in this matter.

    Best,

    Ulrike

    #63958

    @Grahal

     

    No Problem

     

     

     

    and this code works delayed too

     

     

     

    #63959

    @ulrike

     

    pls check your mails at     support@prorealtime.com

    I answered your mail

    ty

    #64632

    Hi John

    I’ve had one of the versions above running since 26 Feb on 4 H and 1H to check for the 15 min delay, but neither TFs have opened a trade yet sorry.

    I recall other version said I needed an Indicator (NR7 ? ) so I didn’t set that running.

    Cheers
    GraHal

    #64724

    what a miracle?
    This morning 09:00 a. m., just now, one of the programs triggered the order correct on time.
    Until 9 p. m. yesterday evening, the programs started the orders late.
    Sea attached… delayed until yesterday

    #64816

    The position opened this morning was a new program that was launched for the first time.
    Existing programs will continue to be delayed.
    See attached.

    Now I have stopped one of the existing programs and then restarted it, maybe this will help.

    #64902

    The problem is solved.

    Cause: Installation of an update provided by PRT on my computer.
    Effect: Orders were executed 15 minutes later than programmed, i. e. 09:15 instead of 09:00.
    Solution: stop the programs in the ProOrder with the red “Stop” and then restart the programs with the green “Start”.
    After restarting the programs, the orders are executed again correctly.
    The order statistics of the individual programs are retained.

    Translated with http://www.DeepL.com/Translator

    1 user thanked author for this post.
Viewing 7 posts - 16 through 22 (of 22 total)

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