Algos don’t want to start up in Auto Trading

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    JS
    Participant
    Senior

    Algos don’t want to start up in Auto Trading…

    I have been trying to start my algos in ProOrder Auto Trading (algos that have always worked) but every time the trading systems are stopped with the message:

    “This trading system takes too much time to start. Try restarting it, if the problem persists, please send an email to the support desk using the button below”…

    Does anyone else suffer from this too…?

    #213647 quote
    JS
    Participant
    Senior

    I have tried several algos, but everything is refused with the same message…

    This problem started last Friday… very annoying.

    #213648 quote
    Peter Dazeley
    Participant
    New
    I have had the same issue since yesterday. It has been raised withe IG helpdesk in AU a who have escalated to EU PRT support teams. Regards, Peter Dazeley.
    JS thanked this post
    #213649 quote
    sana1977
    Participant
    Senior
    I have had the same issue since yesterday. I have sent the report.
    JS thanked this post
    #213650 quote
    KumoNoJuzza
    Participant
    New
    I am experiencing the same issue. The ones that are running are fine but I cannot restart the ones I have stopped.
    #213651 quote
    sana1977
    Participant
    Senior
    It is resolved now. Thanks, PRT support team.
    KumoNoJuzza and GraHal thanked this post
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Algos don’t want to start up in Auto Trading


ProOrder: Automated Strategies & Backtesting

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JS @js Participant
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This topic contains 5 replies,
has 4 voices, and was last updated by sana1977
2 years, 9 months ago.

Topic Details
Forum: ProOrder: Automated Strategies & Backtesting
Language: English
Started: 04/24/2023
Status: Active
Attachments: No files
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