Alerts sound problem

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  • #47483 quote
    PSantos
    Participant
    New

    Hello.

    In my alerts on Prorealtime (IG Markets Prorealtime) the sound when the alerts are triggered doesn’t reproduce, I have the screen alert but not the sound configured in the alerts (David/Julia voice or others).

    Any idea to fix this problem?

    Thanks and sorry for my english 🙁

    #47615 quote
    Nicolas
    Keymaster
    Master

    Could you please share a screenshot of your alerts configuration? What do you mean by “doesn’t reproduce”? Does it trigger at least one time?

    #47704 quote
    PSantos
    Participant
    New

    Could you please share a screenshot of your alerts configuration? What do you mean by “doesn’t reproduce”? Does it trigger at least one time?

    Hi.

    Problem fixed.

    Unintentionally I turned off the sounds of Prorealtime.

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Alerts sound problem


Platform Support: Charts, Data & Broker Setup

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PSantos @psantos Participant
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This topic contains 2 replies,
has 2 voices, and was last updated by PSantos
8 years, 4 months ago.

Topic Details
Forum: Platform Support: Charts, Data & Broker Setup
Language: English
Started: 09/27/2017
Status: Active
Attachments: No files
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