6 JAN 24 PRT Not Available – Too Long to Respond

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01/06/2024 at 10:26 AM #226027 quote

GraHal
Participant

Master

Anybody else getting attached … on both Demo and Live?

IG Status page says all is Good!

Screenshot-2024-01-06-092145.png

01/06/2024 at 10:42 AM #226029 quote

robertogozzi
Moderator

Master

Yep, I just experienced the same error, logging in from both IG and PRT.

They must be doing some maintenance or update on their servers. I’ll try again at a later moment today.

GraHal thanked this post

01/06/2024 at 10:50 AM #226032 quote

JC_Bywan
Moderator

Master

Hi GraHal, I’m connected (since 2-3h ago), then wasn’t thrown out but couldn’t save for a while, so it seems there was a general unavailability? Saving seems to be ok now, I just tried again. Maybe worth another fresh attempt to connect if not in yet?

GraHal thanked this post

01/06/2024 at 3:14 PM #226044 quote

phoentzs
Participant

Master

Neither the live access nor the demo account works for me. There is a technical problem.

01/06/2024 at 3:39 PM #226046 quote

PeterSt
Participant

Master

Try to clear your cache ? Ctrl-F5 on the browser for Windows.
(I am still in till since 05:30 and better stay in)

For PRT-IB it is no problem.

01/06/2024 at 6:20 PM #226055 quote

robertogozzi
Moderator

Master

Everything is working now.
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6 JAN 24 PRT Not Available – Too Long to Respond

Platform Support: Charts, Data & Broker Setup

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Author

GraHal @investment_account Participant

Summary

This topic contains 5 replies,
has 5 voices, and was last updated by robertogozzi
2 years, 1 month ago.

Topic Details

Forum:	Platform Support: Charts, Data & Broker Setup
Language:	English
Started:	01/06/2024
Status:	Active
Attachments:	1 files

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