0 Second Transaction

B&L · Tue, 06 Sep 2022 20:31:59 +0000

I’m experiencing a lot of 0 seconds transaction lately, where PRT triggers an operation BUT closes it automatically on the same instant, usually generating a loss of the spread cost ( With IG ). It always happens when the operations starts on the lsat second of the candle of reference. Let’s say that if a candle lasts 15 seconds, if the price is hit ( Stop or Limit orders ) on the last second, BUT the operation is executed on second 1 of the new candle the operation is triggered and then closed without letting me decide nor operate it. Seems that PRT servers recognize it as a mistake and forces the automatic close of the operation to IG It also happens when I try to turn directions and the sell stop order is hit BUT the sellshort positions is opened a second after. In this case PRT trigger a even weirder order and re-opens a position similar to the one that was closed AND deduces it from the sell short position that was opened a second prior. Is anyone here experiencing similar issues and/or has found a way to avoid it?

This topic has 31 replies, 5 voices, and was last updated 2 years ago by PeterSt.

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10/28/2022 at 1:44 PM #203148
PeterSt
IG asked me to show some screencopies of PRT forms. AT explaning those, I think I could reason out that it is the very same issue as what this topic was created for by B&L.

A Limit is taken just (very) near to the end of the bar (1 minute in my case) – say a few milliseconds.

The broker sends feedback, but this happens in the new bar;

PRT kills de Limit (mind you, which I see still there in the new bar !) because in the bar what the Limit was meant for, no position was taken (that is, PRT does not know this yet);

PRT thus kills something which already has lead to a filled order;

IG does not understand a hoot of it and closes the position right away (at a loss and the loss depends on the position size and on the amount the price moved meanwhile.

The only luck we have is that PRT does not kill the System for this reason (thus the system keeps on running).

N.b.: I could work this out because I could see (by guarantee) that the order was filled in the next new bar of where the Limit was put in. In my first description from yesterday this was in minute 03 where it should have been in minute 02 (minutes numbers show above the bars). Below you can see this happening per means of the Backtest (blue arrow) which executes this as should – in the proper bar. Further data also tells me that the Limit order for minute 02 in live was executed in minute 03.

<hr />

So who shall we blame now, knowing this new data ?

What about some lacking order type towards the broker ?
“Hey, I am a Limit order which wants to be cancelled and for which a position exists in the mean time – kill me please !”
Only with this, IG will not see it as some anomaly or improper order from PRT.

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GraHal
PeterSt
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11/06/2022 at 6:10 PM #203679

PeterSt

Initially I was helped by phone, but the guy on the other side had to ask elsewhere and would call me back.
Then I received an email that it took somewhat longer and whether I would elaborate (which I did).
Lastly I received an email that the issue was given to the IT department.
I heard nothing further upon that so I asked for a ticket number.
No response on that any more.

So much for my first experience with IG support ?

Meanwhile I lost another 450 euros on what I regard not the exact same issue, but closed again by the broker (the “Close position” text). At least that is what I make of it, as I don’t do this myself and that text is still unique to such a situation. No error messages or yellow triangles anywhere. No funds shortage either. In this case also nothing around (potential) trade activity in the code and thus also the end of the bar (time) should not relate to the perceived original issue.

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0 Second Transaction

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