most of the time I get this error

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12/26/2018 at 9:49 PM #87658 quote

rama
Participant

Senior

I have 8 gb RAM on my computer, I get the message most of the time which makes

difficult to run PRT

disconnect.jpg

12/26/2018 at 10:14 PM #87660 quote

GraHal
Participant

Master

You need to close your Platform and open again … PRT hogs RAM and does not release RAM until you close the Platform.

It has been discussed several times on the Forums.

12/26/2018 at 10:37 PM #87661 quote

rama
Participant

Senior

every 5 minutes closing and opening is difficult

secondly even to close this click on close button wait for god to release this( sometime it take 5 minutes to close, another time it takes 15 minutes)

I have best of the best laptops 8gb RAM I paid 1800 gbp elite book

secondly very good internet also 32.mpbs, I am failing to take advantage of automation

12/26/2018 at 11:58 PM #87662 quote

Vonasi
Moderator

Master

I think this is more internet connection related then RAM related.

12/27/2018 at 10:39 AM #87667 quote

GraHal
Participant

Master

rama wrote:

sometime it take 5 minutes to close, another time it takes 15 minutes)

When you can’t close PRT do either or both of the green bars marked by the red arrow on attached … GO RED?

RED BARS indicate that you have lost internet connectivity back to PRT.

Rama.jpg

12/27/2018 at 5:34 PM #87681 quote

rama
Participant

Senior

I see it connected on main window( otherwise it should have gone to disconnected mode) it is strange

1.jpg

01/02/2019 at 2:45 PM #87876 quote

Nicolas
Keymaster

Master

Like Vonasi said, it is certainly about connectivity issue. Do you still have the problem now? Did a restart of your computer/platform/internet connection have been done since your encountered this problem?
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