"obs.aSN cannot be cast to obs.aSK"

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • 11/30/2018 at 4:21 PM #86104 quote
    margincallcat
    Participant
    Average

    I have started to get this error message (“obs.aSN cannot be cast to obs.aSK”) from time to time. It causes my (own) indicators to disappear and for me to add them again.

     

    Any idea of whats wrong?

     

    Thanks!

    Viktor

    Skärmavbild-2018-11-30-kl.-16.13.03.png Skärmavbild-2018-11-30-kl.-16.13.03.png
    11/30/2018 at 5:43 PM #86109 quote
    Jakub
    Participant
    Average

    Dear Viktor,

    In order to allow us to analyze your issue, the best solution is to send us a technical report by following these instructions:

     

    • As soon as you encounter the issue, go to the “Help” menu on the ProRealTime toolbar.
    • Please assure that the window concerned by this issue is open.
    • Click on “Help center”, then on “I have a technical problem”
    • Choose the category “Automatic trading”
    • Give the name of the code you are referring to.
    • To benefit from a technical help we need you to authorize us the access to the crypted code. To give us a temporary access, please check the box “I authorize the decryption of the codes (…)”
    • Give as many details as possible, explain the issue you are having in the text box and mention
    • Click “Send report”

     

    This will send us a report containing technical information concerning your platform, which will allow our technical team to run a diagnostic analysis of the issue you have come across.

     

    Best regards,

    Jakub

    12/03/2018 at 9:56 AM #86229 quote
    Nicolas
    Keymaster
    Master

    Congratulations 🙂 Never seen this error message before! Any update?

    12/03/2018 at 2:48 PM #86253 quote
    margincallcat
    Participant
    Average
    Nicolas wrote:

    Congratulations 🙂 Never seen this error message before! Any update?

    Haha thank you! 😉 I havent experienced this error since i posted this actually – very weird….

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.

"obs.aSN cannot be cast to obs.aSK"


Platform Support: Charts, Data & Broker Setup

New Reply
Author
author-avatar
margincallcat @lebrinque Participant
Summary

This topic contains 3 replies,
has 3 voices, and was last updated by margincallcat
7 years, 2 months ago.

Topic Details
Forum: Platform Support: Charts, Data & Broker Setup
Language: English
Started: 11/30/2018
Status: Active
Attachments: 1 files
Logo Logo
Loading...
Do you like cookies? 🍪 We use cookies to ensure you get the best experience on our website. (Learn more)
©2026 ProRealCode - Trading & Coding with ProRealTime™