#73472

Sorry for late reply, I was traveling this week:

@MaxT: I can imagine that one faces a lot of new problems on 1s timeframe. The problems I experienced are only on the daily timeframe (then this is in my opinion the most important timeframe of all). Strategies running on for example 1h timeframe have rarely been stopped for me.

For your fears about “your strategies screwing with the PRT server”, I can not imagine this. And if this was the case, I would consider it a flaw in PRT’s programming. One users strategies shouldn’t affect what another user is doing.

My problem with PRT remains unresolved. So far PRT refuses to compensate me for the misbehavior of PRT. I will write more details regarding this in a separate forum post.

Also I share your doubt in all the results PRT delivers and if you read my thread “ATR miscalculating” you will see why. Nicolas marked the thread as resolved even though it is not and there was not a single word from PRT. He could “trick” PRT to show the same prices as IG’s platform with setting the timezone to New York (what I assume the majority of us hasn’t) but this doesn’t solve the problem. For me it still looks like that PRT is using different prices to calculate indicators  (and everything else) then IG uses to fill our orders. This will of course produce inaccurate results. For example trades will be opened/closed when the shouldn’t or indicators give different results.

And yes, I think it is the right decision to leave PRT with any autotrading goals. I have experienced so many problems with PRT in the last 6-12 months on my live account that it is crazy. Countless times my trades were closed prematurely. Often with a small profit but the trades would have been big winners if PRT hadn’t closed them. I said 100 times to myself that one day this will happen while a trade is not in profit and exactly so it came.

PRT is always denying its responsibility for this events. Blaming it on IG running some maintenance or whatever. Anyway win and lose are quite close together in trading. So a platform that often cuts your winners short and once in a while gives you a big loss run by a company that in spite of obvious proof refuses to refund the customers will not get you anywhere.

And for the argument that “PRT is free”. Well this is nice but is it so free if it in the long run just loses both your time and money? I prefer to have a platform with a good customer support that is motivated to solve existing problems when they pop up instead of denying their existence and not taking responsibility. And this even if it is not free. Neither my time, nor my money is free. So it seems fair enough to pay something for a well-developed platform with good customer service.