Problem with Push Datastream on PC

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  • 09/23/2019 at 11:24 AM #108229 quote
    zaghloul
    Participant
    New

    Hello,

    On my MacBook, I am able to use ProRealTime with Push Datastream without any problems.  However, on my PC I am unable to chose anything other than Standard Stream.  When I chose Push or Push Comfort it still remains on Standard.  I tried reinstalling and that didn’t help.  My PC is new with windows 8.1 64bit, 16GB of Ram and quad core i7 processor.  The PRT computer performance test showed a total score of 128, processor 151, memory 108, rendering 121.

    I’m using PRT v10.3 from IG broker.

    09/23/2019 at 11:33 AM #108233 quote
    Nicolas
    Keymaster
    Master

    With the same connection? Wifi or cable?

    09/23/2019 at 11:34 AM #108234 quote
    GraHal
    Participant
    Master
    zaghloul wrote:

    When I chose Push or Push Comfort

    Where are you selecting above … please post a screen shot of the settings.

    I cant recall ever having to select anything similar?

    09/23/2019 at 11:44 AM #108237 quote
    zaghloul
    Participant
    New

    @Nicolas its my PC at work, its a wired network connection.

    @GraHal  its not in the settings.  You click on the green “Push Data” button on the top left.  Mine is always stuck on “Pull Data”

    09/23/2019 at 11:46 AM #108238 quote
    Nicolas
    Keymaster
    Master

    So you mean that the connection is different between 2 different places? Or do you connect from your MAC at work too?

    09/23/2019 at 11:55 AM #108242 quote
    zaghloul
    Participant
    New

    @Nicolas They are different connections.  I use my MacBook at home, and my PC in my office.  Do you think the problem is network performance or could it be a firewall issue?  When I run Speedtest.net it shows speeds Between 10 and 18Mbps which is very fast.

    09/23/2019 at 12:08 PM #108243 quote
    Nicolas
    Keymaster
    Master

    Yes, there must be something that make that difference when you are at work. I cannot help more sorry. You should send a technical report to PRT, they should be able to analyze why there is such a difference.

    09/23/2019 at 12:11 PM #108244 quote
    zaghloul
    Participant
    New

    Thanks for your help @Nicolas I will send a report to PRT.  Have a good day.

    09/23/2019 at 12:57 PM #108259 quote
    GraHal
    Participant
    Master
    zaghloul wrote:

    Mine is always stuck on “Pull Data”

    Ah yeah mine is on Push -top one.

    Anybody know what the 2nd one – Push Comfort Datastream looks like when compared to the top one?  What is prioritises visual comfort … what will I see as a difference??

    Zag.jpg Zag.jpg
    09/23/2019 at 1:59 PM #108271 quote
    zaghloul
    Participant
    New

    @grahal you can click it to chose it and see for yourself.   This is how I view it, I don’t know the actual times, but this is how it feels like to me.

    -Push Datastream (ticks come in immediately as they happen across each open instrument)
    -Push comfort (a few ticks are grouped together, so its not as ‘hyper’ as Push)
    -Pull Datasream (ticks are updated every second or slightly longer)

    GraHal thanked this post
    10/03/2020 at 12:10 PM #146268 quote
    BradKinsey
    Participant
    New

    Good day

     

    When doing a Performance scan, what are the ideal numbers that you would like to see for:

    Processor score?

    Memory score?

    Rendering score?

    I normally have a “Push status” but this week I have had a “pull status”.

    I have gone through all the checks and made the recommended changes but there has been no change in the datastream speed.

    Regards, Brad

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Problem with Push Datastream on PC


Platform Support: Charts, Data & Broker Setup

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zaghloul @zaghloul Participant
Summary

This topic contains 10 replies,
has 4 voices, and was last updated by BradKinsey
5 years, 4 months ago.

Topic Details
Forum: Platform Support: Charts, Data & Broker Setup
Language: English
Started: 09/23/2019
Status: Active
Attachments: 1 files
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