Sorry, we cannot log you in – IG

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09/18/2023 at 9:41 AM #221192 quote

GraHal
Participant

Master

Anybody else getting this when logging into IG today?

I’ve changed passwod and it’s still the same … Sorry, we cannot log you in, you have 3 attempts and then you are locked out etc.

I’ve cleared browser cache, well weird … is IG trying to tell me something?? 😉

09/18/2023 at 10:22 AM #221200 quote

JC_Bywan
Moderator

Master

I know it would help more to hear from others who had trouble logging in too and would reply, but in case noone does, post being more than 30mn old maybe you’d like to know if at least one person (and therefore probably more) *could* log in… and I got logged in at first attempt this morning.

09/18/2023 at 10:39 AM #221203 quote

robertogozzi
Moderator

Master

I could enter early this morning, then, after logging out, I could not login again.

Now I could finally login again.

I am talking about IG’s web platfom, not PRT.

09/18/2023 at 10:55 AM #221205 quote

GraHal
Participant

Master

Yes IG Web Platform, I left it until just now and I am now able to login – Phew!!!

Thought I’d lost my Account!! Thanks Guys! 🙂

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Sorry, we cannot log you in – IG

General Trading: Market Analysis & Manual Trading

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GraHal @investment_account Participant

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This topic contains 3 replies,
has 3 voices, and was last updated by GraHal
2 years, 4 months ago.

Topic Details

Forum:	General Trading: Market Analysis & Manual Trading
Language:	English
Started:	09/18/2023
Status:	Active
Attachments:	No files

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