setting stop loss and limits on charts

Forums ProRealTime English forum ProRealTime platform support setting stop loss and limits on charts

This topic contains 9 replies, has 4 voices, and was last updated by avatar mvinter 3 months, 2 weeks ago.

View all attachments
Viewing 10 posts - 1 through 10 (of 10 total)
  • #104681

    After placing trade I could then you the slide tool on the price on the chart to add stops and take profits (limits) I can not do this now only get option to close or partial clos ???  But can do on my phone and then return to chart on pc and adjust the set limits ??? can anyone help ????

    #104682 Score: 0

    sorry should read

    After placing trade I could then add using  the slide tool hovering over the price placed on the chart to add stops and take profits (limits) I can not do this now only get option to close or partial clos ??? But can do on my phone and then return to chart on pc and adjust the set limits ??? can anyone help ????

    #104694 Score: 0

    Yeah this happened to me a few weeks back and I thought … I’m sure I used to add stop and limit on a manual trade!?

    Anyway a few days later all was back to how it used to be and I’ve not thought about it since!

    Yeah it still works for me … see attached.

    I suggest you close your platform and open again and see if it all okay?

    What you mean by the slide tool??

     

    Attachments:
    #104909 Score: 0

    I have the same problem. The sign with the price to set stop loss or limit is gone( when you have a trade open)I have tried to find a solution locking in different boxes to adjust settings. But i can´t find anything there.

    #104918 Score: 0

    What you mean by the slide tool??

    The sign with the price to set stop loss or limit is gone

    I might be able to help, but I don’t fully understand the problem. What is the slide tool what is the sign?

    Please are you able to provide screen shots of the slider tool and where the sign used to be??

    #104951 Score: 0

    screenshot of stops and limits attached

    the facility of placing these after a trade is placed has disappeared when trading at market but if I do a limit order or stop order it is still available ???

    Attachments:
    #105536 Score: 0

    Can this get resolved by technical    ?????????

    #105550 Score: 0

    Can this get resolved by technical ?????????

    Have you sent a technical report via your platform?

    This forum is monitored by PRT from time to time as an extra level of customer service but is not a PRT’s forum. Usually sending a technical report directly to them with a link to here of any relevant topics is the best first approach to getting an issue solved or an answer to why something has changed on their platform. With either form of contact usually some patience is needed due to the complicated links caused by differing customer service levels based on account type and due to the communications required between the broker and PRT!

    #105571 Score: 0

    Yes!

    Now it´s done. Hoping they can solve my problem.

    Thank you

    Hans

    #105581 Score: 0

    Not cured yet and now if you add another order it puts the orders together instead of keeping them separate on the on chart signpost and still cant enter stop and limit positions from the chart.  what is going on.

Viewing 10 posts - 1 through 10 (of 10 total)

Create your free account now and post your request to benefit from the help of the community
Register or