PRT DELETE ALL MY ALGOS ON ProOrder AutoTrading !

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Viewing 15 posts - 1 through 15 (of 15 total)
  • 01/05/2021 at 6:08 PM #156479
    zilliq

    Hi,

    As I said, today I wanted to check my algos on ProOrder AutoTrading (“The incubator”), and all algos was (spontaneously) deleting !

    Of course I haven’t deleted any and didn’t change nothing

    Did it happen to one of you as well ??? Please be careful and save all your algos

    Zilliq

    Ps: Of course I save many of them, but not all beacause sometimes it’s only some small change in the code.

    I’m very very angry as you can imagine

    I will try to contact the PRT support but I have no hope

    01/05/2021 at 6:25 PM #156484
    zilliq

    Well,

    After checking, all algos was “In pause”

    It will need some time to recheck all, but it could be ok …

    All algos was automatically stopped because of an external event…

    Never see that

     

     

    01/05/2021 at 6:43 PM #156491
    robertogozzi

    Please try not to embed pics within your post, because they use twice the space and make the forum slower to be loaded.

    Attaching them as usual does the job perfectly!

    Thank you 🙂

     

    1 user thanked author for this post.
    avatar zilliq
    01/05/2021 at 7:12 PM #156500
    zilliq

    I find where was the bug

    PRT (spontaneously) set my portfolio to Zero ! Why, I don’t know

    So, all algos stopped

    I create a new (demo) portfolio as requested by the plateform, but lose all my statistics 🙁

    Hope it will never happens to you …

    1 user thanked author for this post.
    avatar GraHal
    01/05/2021 at 8:13 PM #156510
    GraHal

    Did you break the (Demo) bank?

    With your 500 contract position size on your donkeys, I imagine you could soon run down a £million … esp after the drops yesterday?

    01/05/2021 at 10:19 PM #156529
    Vonasi

    GraHal’s suggestion is a possibility. I once had most of my demo strategies stop one by one due to a massive market fall that left me lacking margin due to the small size of my demo balance. I had set up email messaging when strategies stopped and so knew very quickly that something was happening.

    It was a true life lesson in how lack of capital and lack of diversification in both instruments and strategy styles can lead to a very quick wipe out of your account. Add in massive position size and it is a one way road to the poor house.

    01/06/2021 at 9:47 AM #156557
    Nicolas

    Same messages for all strategies? If this is a demo account, are a without a Premium account, I don’t feel IG will escalade any of your request to PRT!

    01/06/2021 at 3:58 PM #156615
    zilliq

    It happens monday at the end of the day. All system stopped and return in Pause. My account wasn’t crash

    Sorry all stats were deleted now

    And now (PRT 11.1 demo account) with the new portfolio with 100 000 euros I can’t start any strategy even with 1, 3, 5 contracts…

    I contact the PRT support by phone. Actually they don’t now where was the problem. I will come back when I have an answer from PRT support if it can help some of you

    See U

    01/06/2021 at 4:02 PM #156617
    zilliq
    Vonasi wrote:

    GraHal’s suggestion is a possibility. I once had most of my demo strategies stop one by one due to a massive market fall that left me lacking margin due to the small size of my demo balance. I had set up email messaging when strategies stopped and so knew very quickly that something was happening.

    It was a true life lesson in how lack of capital and lack of diversification in both instruments and strategy styles can lead to a very quick wipe out of your account. Add in massive position size and it is a one way road to the poor house.

    Thanks Vonasi. PRT Support confirm it wasn’t a problem with my account and margin

    Seems to be a big bug

    Bye

    01/06/2021 at 4:03 PM #156618
    zilliq
    Nicolas wrote:

    Same messages for all strategies? If this is a demo account, are a without a Premium account, I don’t feel IG will escalade any of your request to PRT!

    It was on my PRT demo account not the IG account

    Thanks Nicolas

    01/06/2021 at 5:12 PM #156637
    Vonasi

    Perhaps someone left a gate open and all the donkeys escaped.

    2 users thanked author for this post.
    avatar Monochrome, avatar GraHal
    01/07/2021 at 1:24 AM #156680
    Monochrome

    Vonasi, as someone who keenly followed ziliqs donkey algo topics, your comment made me laugh out loud. Enough to make my stomach hurt

    01/07/2021 at 11:01 AM #156728
    nonetheless

    clearly the price fell below the Donkeyan Channel

    2 users thanked author for this post.
    avatar robertogozzi, avatar GraHal
    01/07/2021 at 12:27 PM #156739
    Vonasi

    We’ll need to stop with the donkey jokes before someone makes an ass of themselves.

    1 user thanked author for this post.
    avatar GraHal
    01/07/2021 at 3:52 PM #156779
    Kovit

    Could it be something to do with your demo strategies the maximum date you have allowed them to run for?

    I have extended the time limit on mine to the maximum allowed just in case.

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