Hola ERNSTO888 para solucionar esto tienes que enviar un mensaje a tu servicio de soporte desde la plataforma por Ayuda > Centro de ayuda > Tengo un problema técnico… Solo ellos pueden solucionarlo, es un “bug” de tu cuenta no de la plataforma.
Trading on leveraged financial instruments may expose you to risk of loss greater than your deposits and is only suitable for experienced clients with the financial means to bear such risk. Trading on foreign exchange instruments (Forex) and contracts for difference (CFDs) is highly speculative and particularly complex and comes with a high level of risk due to leverage. You must ensure that you understand how these instruments work and that you can afford to take the high risk of losing your money. No information on this site is investment advice or a solicitation to buy or sell any financial instruments.