It is not possible to run ProRealTime without a CFD or Spread betting account

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  • #233543 quote
    deleted23092025
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    As the topic says, I get the message “It is not possible to run ProRealTime without a CFD or Spread betting account” when I try to launch ProRealTime.

    Anyone else?

    #233544 quote
    deleted23092025
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    And it is happening on demo only.

    #233545 quote
    GraHal
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    Master

    When was last time you ran PRT?

    Might your Accounts have expired / closed due to inactivity?

    #233546 quote
    deleted23092025
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    I ran it some hours ago. This is a bug has nothing to do specifically to my account as I got multiple demo accounts.

    #233547 quote
    deleted23092025
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    New

    I tried different browser aswell. It is possible to press “Open ProRealTime” the blue button on IG but then it comes to a whitescreen that shows this message.

    #233549 quote
    GraHal
    Participant
    Master

    I just tried to open my CFD Account and I get same message as you quote above.

    Same message on SB Account also.

    thanked this post
    #233550 quote
    deleted23092025
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    I will message when it is fixed. I guess everyone are having the same issue, so I will just wait

    #233562 quote
    deleted23092025
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    New

    Seems to be working now

    GraHal and Iván González thanked this post
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It is not possible to run ProRealTime without a CFD or Spread betting account


Platform Support: Charts, Data & Broker Setup

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This topic contains 7 replies,
has 2 voices, and was last updated by deleted23092025
1 year, 8 months ago.

Topic Details
Forum: Platform Support: Charts, Data & Broker Setup
Language: English
Started: 06/05/2024
Status: Active
Attachments: No files
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