DEMO PRT Not Available – 22 Oct 22

Forums ProRealTime English forum ProRealTime platform support DEMO PRT Not Available – 22 Oct 22

Viewing 15 posts - 1 through 15 (of 19 total)
  • #202913

    Anybody else got this … not able to login to PRT on 22 Oct 22, no dropdown visible for DEMO PRT … my Live Account works fine.

    If this means we are getting v12 over this weekend … BRING IT ON!! 😉

    #202918

    Hey GraHal – Same here. Bure sure not the same thoughts about V12. Let them start solve issues first for god’s sake.

    1 user thanked author for this post.
    #202919

    I’m hoping they have moved fixes and improvements forward to V12!?

    #202920

    I can’t log in with IG, while I  can log in with PRT direct.

     

    1 user thanked author for this post.
    #202938

    Unfortunately the Demo platform is not yet re-established in prorealtime, how do you access the demo from Prt?
    Thank you

    #202939

    IG always officially tells : the Demo access to PRT is temporary because PRT herself does not want to let you work in Demo forever. However, when you call IG support they will re-grant you access to Demo on the spot (I had that done once).
    IG also told me that access to Demo will last “a month or so”, but at least for me this time it lasted for 6 months.

    To be honest I think something else is the matter;
    If someone calls IG I think it is best to tell that Demo seems to be unavailable since yesterday to everyone (be that the complete truth or not).

    #202940

    But my live account works perfectly, is it just the demo that no longer exists?

    #202941

    Paolo, same here.
    But I think you don’t need to worry because when Demo is re-established, all PRT data/settings will be there again.

    1 user thanked author for this post.
    #202948

    IG Status Page is showing Demo Accounts and PRT Accounts both Operational!!??

    #202951

    Maybe that is just about the IG Demo account ? (which exists, right ? – it contains the same portfolio as the PRT Demo “account”)

    #202954

    Probably Peter and it does seem too much of a concidence that me, you, Roberto md Paolo to all be ‘out of time’ re Demo Accounts??

    If we don’t trade on the related Live Account for 2 months then the Demo Account become ‘Login disabled’ … until we phone or email to ask to be enabled again. We do need a funded Live Account (even if not trading) to have Demo enabled again.

    #202955

    Haha, not entirely correct (I hope I understand you correctly !)

    As we know the Stats are limited to ~1500 trades. I guess showing this from August shows about the same (this is Live up to last Friday).
    IOW, no, it is not that. 🙂

     

    1 user thanked author for this post.
    #202966

    me, you, Roberto md Paolo

    I’m still the same – no Demo Account access, no dropdowns etc … are you in or still out??  Anybody else??

    #202967

    No Access, Prorealtime demo cannot be opened.
    I called support and was told that they have noticed the problem and are working on it.
    But it doesn’t work for now.
    We hope

    1 user thanked author for this post.
    #202968

    Solved, now the demo works too

    1 user thanked author for this post.
Viewing 15 posts - 1 through 15 (of 19 total)

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