company ticker code change

sam smith · 2018-07-10T11:24:13+00:00

Hi guys novice really with PR, recently i had a company i am invested in change its stock ticker question Is it possible to transfer somehow the data from the last code to the new code so that the chart just shows a normal continuance . or is it just not possible to do this thanks

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07/10/2018 at 12:24 PM #75712 quote

sam smith
Participant

Junior

Hi guys novice really with PR, recently i had a company i am invested in change its stock ticker

question

Is it possible to transfer somehow the data from the last code to the new code so that the chart just shows a normal continuance .

or is it just not possible to do this

thanks

07/13/2018 at 1:49 PM #75918 quote

Ingrid
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New

Dear Sam

In order to allow us to be able to analyze your request, please send us from the ProRealTime platform a technical report following these instructions:

– Go to the “Help” menu on the ProRealTime toolbar.
– Please assure that the window concerned by this issue is open.
– Click on “Technical support”
– Choose the category (e.g. “Data” for a spike)
– Select the concerned window in the drop-down menu.
– Giving as much detail as possible, explain the issue you are having in the text box.
– Click “Send report”

This will send us a report containing technical information concerning your platform, which will allow our technical team to run a diagnostic analysis of the issue you have come across.

Thanks in advance,
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