Annoying sound without anything activated?

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11/21/2023 at 3:56 PM #224063 quote

dfgd
Participant

New

Hello,

I have everything unchecked in Prorealtime “Notifications and Sounds” except for Alerts on Graphics but there is an annoying sound (like a thunderbolt) that has no relation with any Alert I have on the graphics. It is unrelated and I don´t know where it is comming from. Any possible idea? It is doing this sound like several times in 1 hour. I don´t know why.

Thank in advance.

11/21/2023 at 4:04 PM #224064 quote

GraHal
Participant

Master

Have you checked Main Menu > Display > Alert Status to see if you have an Alert from way back that has not been deleted etc?

dfgd thanked this post

11/21/2023 at 4:08 PM #224065 quote

dfgd
Participant

New

GraHal wrote:

Have you checked Main Menu > Display > Alert Status to see if you have an Alert from way back that has not been deleted etc?

I have several alerts activated but the sound I am getting is different from the sounds of the alerts. Does the Proscreener make a sound if I have it opened on Prorealtime? If yes, how can I deactivate the sounds in the Proscreener?

11/21/2023 at 5:01 PM #224073 quote

JC_Bywan
Moderator

Master

Hello, in “notifications and sounds”, perhaps you have unchecked only items from the first “general” tab, not the 2nd tab “trading” next to “general”? (orders executions and status changes…)

11/21/2023 at 6:24 PM #224088 quote

GraHal
Participant

Master

dfgd wrote:

If yes, how can I deactivate the sounds in the Proscreener?

Yes it’s the screener each time it runs … it is a weird sound as you describe.

Put Screener in the Settings search box and you will see it … you can turn it off.
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Annoying sound without anything activated?

Platform Support: Charts, Data & Broker Setup

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This topic contains 4 replies,
has 3 voices, and was last updated by GraHal
2 years, 10 months ago.

Topic Details

Forum:	Platform Support: Charts, Data & Broker Setup
Language:	English
Started:	11/21/2023
Status:	Active
Attachments:	No files